Contact Us

Fill out our Sales & Partnerships form above with your project details, and our team will prepare a customized quote within 24-48 business hours. For urgent requests, use our Live Chat or call our sales line directly.

Yes, we offer tiered pricing for enterprise clients and bulk orders. Contact our sales team to discuss volume pricing based on your specific requirements and project scope.

We accept all major credit cards, wire transfers, and corporate purchase orders for qualified enterprise clients. Financing options are also available for large projects.

Invoices are sent via email upon order completion. For invoice copies or billing history, contact our billing department at billing@smartglassinnovations.co.uk or call our corporate line.

Custom smart glass orders are non-refundable once production begins. Standard products may be returned within 30 days of delivery in original condition. Contact sales for specific policy details.

Yes, we partner with leading commercial financing providers to offer flexible payment plans for qualifying projects. Terms range from 12-60 months based on project value and credit approval.

Standard support requests are addressed within 2 hours during business hours. Enterprise clients with premium support contracts receive priority response times of 30 minutes or less.

Yes, we offer on-site technical support and maintenance services. Our certified technicians can be dispatched to your location for installation, repairs, and system optimization.

After submitting a support request, you'll receive a confirmation email with your ticket number. You can track status updates via email or by contacting our support team directly.

We use enterprise-grade encryption (AES-256) for all data transmission and storage. Our systems are SOC 2 compliant, and we undergo regular third-party security audits.

All our smart glass products meet or exceed industry certifications including UL, CE, SGCC, and IGCC standards. We also maintain ISO 9001 quality management certification.

Absolutely. We routinely execute NDAs and confidentiality agreements for enterprise projects. Our legal team can accommodate custom confidentiality requirements upon request.